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General News High speed Internet service slow in coming to rural areas
CLARION COUNTY - It could level the playing field, allowing
rural Pennsylvanians to participate in the information economy by making the
playing field just a little more level. High speed Internet service could mean people could
telecommute: work for big city companies while living in the country. Or they
could sell a product world wide from a company based in a small village like
Fisher. Doctors at a rural hospital could collaborate with top
experts at the best urban hospitals or medical schools. High speed Internet makes any location equal to any other:
Lamartine becomes the same as But first the infrastructure to carry broadband Internet
must be put in place. State law mandates it, and in some parts of rural W. Randy Rice of the Northwest Planning Commission says
there has been “not enough” broadband deployment in Numbers can be hard to come by, but Rice said the
commission estimates that 20 percent of 112,000 students in K-12 schools in an
eight county area in And this understates the problem for Clarion and Venango
counties, Rice noted, as it includes “A tremendous number don’t have access to anything
better than dial-up,” Rice said of area students. The schools themselves fare much better. High speed
broadband is available to schools through a consortium of Intermediate Units. But once students go home they leave the high speed
environment and often drop back to much slower DSL connections at best. Dialing for DSL To participate effectively in the information economy, DSL
(digital subscriber line) Internet service is needed at minimum. Other, faster
services would be better, but that would require even more extensive
infrastructure improvements. DSL can use existing copper telephone lines, and the major
telephone companies are required to extend DSL services to all of rural Locally, Windstream (formerly Alltel) must have 100 percent
of its territory covered by 2012 and Verizon must be done by 2015. How much of Officials with Windstream say 87 percent of their customers
can hook onto to DSL if they want it, but they won’t say how many have
actually done so. This is information, they say, they don’t want their
competitors to know. Officials with Verizon won’t even say that much: even the
percentage of its service area with available DSL is confidential. But citizens can make the deployment of DSL a little faster
by cutting a deal called Bona Fide Retail Request, or “Biffer” as it’s
pronounced in the industry. The biffer deal Established by state law, the Bona Fide Retail Request
program (BFRR, or as spoken, “biffer”) requires telephone companies to
deploy broadband service into rural areas if customers request it. If 50 customers, or 25 percent of the customers in a
service area, whichever is less, complete and sign a request for service, the
phone company must install the system within one year. The catch: those who sign up commit to purchasing the
service for at least a year. The program is available for customers of four major
telephone providers in the state: Verizon, Verizon North, Windstream and Embarq.
Most of Windstream customers can obtain a request form by calling
toll-free 1-866-406-3784. Verizon customers can call toll-free 1-800-660-2215. More information on BFRR and forms for both companies are
at the Department of Community and Economic Development web site: www.newpa.com/broadband. In some areas, community volunteers are circulating the
sign-up forms to their neighbors, and municipal governments are informing
citizens of the BFRR program. The Northwest Pennsylvania Planning Commission has been
working to help organize the volunteer effort. The commission has an “action package” with forms and
other materials for residents to conduct a BFRR campaign in their communities,
and it has information to assist businesses seeking broadband service as well. The commission also has information about government
policies regarding broadband and ways to avoid competition between government
and the private sector. The commission has hosted meetings to discuss broadband
deployment and is encouraging municipal officials, community and business
leaders and current BFRR community volunteers to attend. How broad is the band? In the broadest definition of the term “broadband,” it
means anything faster than “dial-up,” the slowest, most basic Internet
service available over any phone line. The maximum speed here is “56 kbs,”
or 56,000 bits per second. That may sound fast, but sending or downloading a
picture, a music file or even a complex web page can take so long it is nearly
unusable. The next fastest service is DSL, (digital subscriber line)
and here speeds range from 768 kbs to 12 mbs (million bits per second). This is
delivered over copper telephone wires, but require extra infrastructure. DSL can
travel only a mile or two from the central telephone office or a remote hub.
These hubs can be seen on utility poles: a light gray or tan box with a small
green light. Broadband can be delivered by satellite to rural areas –
actually to any area – and is the option of last resort, Rice says, as it is
relatively expensive and has some drawbacks. Speeds aren’t bad, about the same
as lower-speed DSL services, but speeds can drop significantly or even fail to
work at all, in bad weather. Weather problems and security issues make satellite a last
option for business use and telecommuting, where employees work at home and
communicate with work over their Internet connection. When large amounts of data must be transferred, DSL is
considered too slow to really be considered broadband. It depends on copper
wires and speeds are slow compared to fiber optics. There are several different kinds of fiber optic systems;
some deliver data over fiber optics to a connection outside homes, and then feed
the signal into the home over a short section of coaxial cable; this is system
is used in some local areas by Comcast. Verizon advertises another system called FiOS where the
fiber optics extend all the way into the home, but it’s not yet available in Verizon spokesman Lee Gierczynski said it is now available
in Both Verizon’s FiOS and Comcast’s hybrid fiber/coax
systems deliver speed significantly higher than DSL. The broadest advantage But they are hardly the broadest of broadband. Fiber optics
used by institutions, business and government are much faster, and it is more
than just luxury. Rice points to health care as a field where very high speed
systems could make a big difference. A patient with chest pains could be brought into the That’s fast, but sending medical images such as x-rays,
CAT scans or MRI’s to But Rice says the very fast broadband connection needed to
send such images is not available at Often patients in non-emergency situations travel long
distances for expert diagnosis and treatment, but with consultations and image
transfer done over very high speed broadband, the patient could make a much
shorter trip to a small rural hospital, remaining close to home and family, and
receive the same kind of expert diagnosis and treatment. Such advantages can save lives, but the advantages also
extend to matters more mundane: saving energy. High speed broadband makes it possible to meet virtually
rather than driving to a branch office, or flying to the head office, or holding
conferences with colleagues across the country or on the other side of the
world, with full video and sound. This allows personal communications with the travel –
without burning all that gasoline of jet fuel. It all comes down to fulfilling the Internet’s greatest
promise: making the world a lot smaller.
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